Welcome to H2O Pure Zone (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, request quotations, purchase products, or use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Full Name
- Phone Number
- Email Address
- Residential or Business Address
- City, State, and Postal Code
- Product or Service Requirements
- Quotation Requests
- Installation and Service Details
- Any information submitted through forms, WhatsApp, email, or phone calls
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date and Time of Visit
- Website Usage Data
2. How We Use Your Information
We use the information collected to:
- Respond to inquiries and quotation requests
- Provide products and services
- Schedule installations, repairs, and maintenance
- Improve our website and customer experience
- Communicate updates regarding products and services
- Process payments where applicable
- Comply with legal and regulatory requirements
- Protect against fraud and unauthorized activities
3. Products and Services Covered
H2O Pure Zone may provide information, quotations, installation, maintenance, and support for:
- Water Purifiers
- Water Softeners
- RO Systems
- Solar Water Heaters
- Solar Panels
- Heat Pumps
- Pressure Pumps
- Booster Pumps
- Water Level Controllers
- Tank Cleaning Services
- Plumbing Services
- Electrical Services
- Related Water Treatment and Renewable Energy Solutions
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Remember user preferences
- Enhance user experience
You can choose to disable cookies through your browser settings. However, some website features may not function properly.
5. Information Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share information only with:
- Service technicians and installation partners
- Payment processing providers
- Website hosting and technical support providers
- Government authorities when required by law
All such parties are expected to maintain the confidentiality of your information.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
7. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.
Users should review the privacy policies of any third-party websites they visit.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Maintain customer records
- Meet legal obligations
- Resolve disputes and enforce agreements
9. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your contact details
- Request deletion of your information, subject to legal requirements
To make such requests, please contact us using the details below.
10. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page along with the revised effective date.
12. Contact Us
H2O Pure Zone
Website: H2O Pure Zone
Phone: +91 9972232261
Email: info@h2opurezone.in
If you have any questions regarding this Privacy Policy or how we handle your information, please contact us using the details above.
By using our website and services, you agree to the terms of this Privacy Policy.